How many years have you been in business? The team at TAI Club Management Systems have been developing our software over a 24 year period under various ownerships. TAI Consulting, Inc was founded in 1997.  We have been in continuous development of the software since its inception into the marketplace in 1977.   BACK Where are your corporate headquarters? 30400 Telegraph Road, Suite 479, Bingham Farms, Michigan 48025 BACK Do you sell software to any other industries? No.  TAI Consulting, Inc. develops software solely for the private club and resort industry. BACK How do you implement training? We prefer to do all training at the customer site to allow us to observe the operation first hand.  Additional training can be arranged remotely via the Internet or at our corporate offices in Michigan. BACK Do you offer 24 hour, 7 day support? Yes, as well as other support plans.  Please view our software plan options below. BACK Will I get a live person when I call for support or will I have to leave a message? It is our goal at all hours to answer your call personally.  In the event that the phones are busy with other support or sales calls, we will return your call as quickly as possible regardless of the time of day.   BACK How do I request a personal demonstration of your products? Please call us to arrange a demonstration of our products.  For product information only, please see our product slide shows under Products and Services.   BACK Where can I see your product in a live working environment? Please call us to arrange a site visit.  We have customers in most areas of the United States. BACK Is your software Windows based?  Yes.  All of our software modules are 100% MS Windows compliant and compatible and are developed in a Windows compliant and compatible environment.   BACK What are the operating system requirements for your software? We have extensive experience in all of the Microsoft Windows operating systems available today including the newest release of XP.  In addition to this we can operate in UNIX, AIX, Linux, Novell, AS400, Citrix, Thin Client and Wireless environments.   BACK What are the hardware requirements for your software? Server requirements should be a minimum Intel Pentium lll based 800Mhz machine with 9/18Gb hard drive, 10/100 NIC, 1G RAM, 48X CD ROM, a USB port and monitor.  Client requirements should be a minimum Intel Pentium lll based 500Mhz machine with 9Gb hard drive, 10/100 NIC, 64Mb RAM, a USB port, with monitor. Operating system should be a supported version of the product line.  We are capable of running our applications on less, but system performance is effected.   BACK Do I have to buy hardware from you, or can I source it on my own? We are a reseller of a few specialized hardware components.  You are welcome to source your hardware from a local provider as long as the hardware falls within our specification.  TAI welcomes the opportunity to work with your local hardware service provider.   BACK How do I purchase TAI Club Management Systems software? Please Call, write or email us. BACK     2004 TAI Consulting Last Updated: 05/16/2007